This section describes the skills and knowledge and their level required for this unit

Required skills

apply first aid

calculate and estimate support requirements

communicate and negotiate using clear and concise language

communicate effectively with people from different social cultural and ethnic backgrounds and of varying physical and mental abilities

determine response appropriate to incident situation

identify and comply with applicable legal and procedural requirements including use of force guidelines

identify risk factors and assess degree of risk

interpret and follow instructions and procedures

maintain baton in a serviceable condition

minimise threat to self and to others by use of appropriate force options

operate security and communications equipment

participate in review and debrief procedures

record report and process information

use baton without causing undue harm to subject

use negotiation techniques to defuse and resolve conflict

Required knowledge

baton use and techniques

communication techniques codes and signals

correct use of equipment including personal protective equipment

documentation reporting and reviewing or debriefing processes

emergency and evacuation procedures and instructions

first aid procedures and their application

incident management and methods of restraint

legal provisions relating to powers of arrest and use of force guidelines

negotiation techniques for managing conflict

observation and monitoring techniques

powers and procedures for effecting an arrest

principles of effective communication including interpersonal techniques

problemsolving methods and techniques

security incidents and appropriate responses

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

applying defensive strikes that avoid vital areas of the body

demonstrating correct procedures for selecting fitting wearing and maintaining protective equipment including soft body armour

demonstrating safe baton handling skills including maintaining consistent accuracy when striking with baton

identifying current and potential risk factors which might impact on the safety and security of self and others and implementing appropriate response measures

using effective communication techniques to provide warnings and clear directions to subject and conduct basic negotiation to defuse conflict in a manner which engages minority groups

reacting in a timely manner to the application and termination of force

selecting response options using baton within specified legal and strategic limits

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirements may relate to:

Organisational requirements may relate to:

Opportunitiesmay include:

Batonsmay be:

Assessmentmay involve an analysis of:

Tactical positioningmay include:

Personal safetyneeds may include:

Protective equipmentmay include:

Social and cultural differencesmay relate to:

Interpersonal techniques may involve:

Recognised techniquesmay include:

Response optionsmay include:

Target areasmust include:

Factorsmay include:

Relevant personsmay include:

Batonfaultsmay include:

Documentationmay include:

Effects of stressmay include:

Stress management techniquesmay include: